Healthcare IT strategy, execution, and governance for hospitals facing complex change.
Jed Batchelder is Principal of Symphonic Healthcare Solutions, where he advises hospitals and health systems on healthcare IT strategy, EHR planning, operational improvement, revenue recovery, AI governance, and emerging technology adoption.
With more than 23 years of healthcare IT and advisory experience, Jed helps leadership teams clarify complex problems, align stakeholders, evaluate options, and move from strategy to practical execution.
Professional background
Jed’s work sits at the intersection of healthcare operations, technology, revenue cycle, governance, and change management. He has supported organizations through EHR strategy and implementation planning, vendor evaluation, operational recovery, interoperability initiatives, AI governance development, and executive decision-making.
His approach is practical and operator-minded. Technology decisions need to work in the real environment of a hospital, where clinical workflows, financial performance, staff capacity, compliance, patient access, and leadership alignment all matter at the same time.
Credentials and affiliations
Credentials
- Principal, Symphonic Healthcare Solutions
- More than 23 years of healthcare IT and advisory experience
- Postgraduate Certificate, AI for Leaders, University of Texas at Austin
- Certificate, Generative AI for Business Leaders
- Healthcare IT, EHR, revenue cycle, governance, and operational improvement experience
Advisory affiliation
Jed is a member of AmplerEx Advisory, a network of over 400 experienced healthcare, technology, finance, operations, and executive advisors.
Through this affiliation, Symphonic Healthcare can bring additional senior expertise to larger or more specialized engagements when needed, while maintaining a practical, hands-on consulting model.
Additional roles
- Partner and Field Advisor, Aukera Health
- Advisor on healthcare AI governance and emerging technology adoption
- Speaker and contributor on practical AI use in rural and community healthcare settings
Focus areas
Healthcare IT strategy
Support for technology planning, vendor selection, sourcing strategy, business case development, stakeholder alignment, and implementation readiness.
EHR planning and implementation
Advisory and project support for EHR selection, implementation planning, governance, workflow readiness, testing, training, go-live preparation, and stabilization.
Revenue recovery and operations
Help identifying operational breakdowns, revenue leakage, documentation gaps, avoidable work, workflow friction, and financial performance improvement opportunities.
AI governance and strategy
Practical support for AI committee formation, risk review, vendor evaluation, policy development, governance workflows, and responsible AI adoption that also serves as a strategic lens for the organization.
How We Help
Symphonic Healthcare is built for healthcare organizations that need senior-level advisory support without adding unnecessary complexity. Engagements can range from a focused executive advisory role to hands-on project support, depending on the challenge.
Clarify the problem
Help leadership teams separate symptoms from root causes, understand operational and technical constraints, and focus attention on the decisions that matter most.
Align stakeholders
Facilitate productive conversations across executive, clinical, operational, revenue cycle, IT, compliance, vendor, and board-level stakeholders.
Build practical plans
Translate strategy into governance structures, workplans, decision frameworks, implementation priorities, and operating models that teams can actually use.
Support execution
Provide hands-on help through complex transitions, vendor decisions, implementation readiness, operational recovery, governance development, and early stabilization.
Looking for practical healthcare IT support?
Whether your organization is evaluating a major technology decision, preparing for an EHR transition, building an AI governance process, or trying to improve operational and financial performance, Symphonic Healthcare can help define the path forward.